Patient Service Representative - Mercy Cardiology

Mercy; Rogers (AR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans for 32+ hours

Job summary

Mercy in Rogers, AR is seeking an Advanced Patient Services Representative to support clinic operations by handling patient interactions, administrative tasks, and delivering exceptional customer service. The role requires professionalism and strong communication skills to manage a variety of duties efficiently.

Ideal candidates will have a high school diploma or equivalent, with preference for one year of medical office experience and a team-oriented mindset to help shape patient care

Qualifications

• High school diploma or equivalent.
• One year of medical office experience preferred.
• Ability to manage patient interactions and administrative tasks with professionalism.

Responsibilities

• Manage patient interactions and administrative tasks in a clinic practice.
• Provide exceptional customer service and resolve patient inquiries.
• Collaborate with clinic team to ensure smooth operations and patient flow.

Skills

Customer service

Communication

Professionalism

Administrative support

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Position Details:

Minimum Qualifications:

• Education: High school diploma or equivalent.

Preferred Qualification:

• Experience: One year of applicable medical office experience.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage.
• paid time off
• tuition support
• matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.