Patient Service Representative Clinic Float

Ascension Health; Nashville (TN); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

403(b) plan

Employee Assistance Program

Job summary

Ascension is seeking a PRN front desk/administrative associate at Saint Thomas Medical Partners area clinics in Nashville, TN. You will warmly welcome visitors, manage check-in/out, verify records and support scheduling to keep the care team aligned.

The role emphasizes accurate billing, insurance coordination, and handling inquiries with empathy, while maintaining organized clerical workflows for a welcoming patient experience.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
• Licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Welcome visitors and guide them through check-in/out; ensure records are accurate and up-to-date.
• Proactively manage schedules, confirm appointments, and handle medical record requests for the care team.
• Assist patients with insurance authorizations, precertifications, and navigate co-payments and billing questions with empathy.
• Submit daily service charges, reconcile deposits, and maintain clerical workflows.

Skills

Patient experience

Scheduling

Verifying records

Billing support

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Job description

Your future role at a glance

• Location: Nashville, TN
• Facility: Saint Thomas Medical Partners area clinics
• Specialty: Float Staffing
• Schedule: PRN | Days

How you’ll make an impact in this role

• Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
• Navigate the Care Journey: Proactively manage schedules, confirm appointments, and handle medical record requests to keep our clinical team and patients perfectly in sync.
• Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
• Ensure Accuracy & Flow: Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential clerical support that keeps our environment organized and welcoming.

What minimum requirements you’ll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) poster.

Min Salary: 17.39

Max Salary 23.53