Patient Service Representative - Briarwood - Full Time

Elliot Health System; New Hampshire; Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health, dental, prescription, and eye/

Résumé du poste

Briarwood Primary Care, part of the Elliot Health System family, is seeking a Clerk to provide front desk and clerical support. The role includes greeting patients, registering them, handling phone calls, scheduling appointments, and processing charges in a patient-centered environment.

Ideal candidates will have a high school diploma, familiarity with healthcare settings, and strong MS Office skills. The position offers standard daytime hours, Monday through Friday, with competitive

Qualifications

• High School Diploma or equivalent.
• Previous experience in a health care setting preferred.
• Proficient in MS Office.

Responsabilités

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referrals, hospital testing and lab work following procedures.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients and collects payments; schedules follow-up appointments.
• Maintains providers schedules and ensures efficient appointment flow.
• Suggests system improvements to enhance patient care and administrative efficiency.

Connaissances

Customer service

MS Office

Front desk operations

Formation

High School Diploma or equivalent

Outils

MS Office

Description du poste

About Us

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.

About Us

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure:N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Schedule:

Monday to Friday 8a to 5p