Patient Service Representative - Briarwood - Full Time

Southern NH Medical Center; Manchester (NH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Tuition Reimbursement

403(b) Retirement Savings Plan

Short-term/Long-term disability and/o

Job summary

Briarwood Primary Care in Manchester, NH is seeking a detail-oriented front desk clerk to greet patients, check in, schedule appointments, verify insurance, and assist with basic clerical duties.

You will support providers by maintaining patient records, handling payments, and coordinating referrals, with standard hours and a team-focused environment.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting preferred.
• Proficient in MS Office and basic clerical tasks.

Responsibilities

• Greets and registers patients; notifies medical staff of arrival.
• Verifies address and insurance status.
• Assists with referrals, scheduling, and lab tests as required.
• Completes prior authorizations for tests per insurance rules.
• Processes payments and maintains patient accounts.

Skills

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

About Us

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more !

Work Shift

Monday to Friday 8a to 5p

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.