Patient Service Representative - Ambulatory Float Team (Los Angeles)

UCLA Outpatient Clinics; Los Angeles (CA); Hybrid; USD 37,000 - 51,000; Full time

Job summary

UCLA Health is seeking a Team Assistant to support patients across 25+ specialties in its Ambulatory Float Team. You will help manage patient flow from registration through discharge, working with diverse clinics to ensure smooth operations and a high-quality patient experience.

The role offers exposure to multiple specialties, collaborative teams, and scheduling support across ambulatory networks. Travel to UCLA Health Ambulatory Community Clinics in Southern California is required, with

Responsibilities

• Support patient flow from registration through discharge across 25+ specialties.
• Collaborate with clinic teams to ensure smooth operations and outstanding service.
• Process prior authorizations and referrals; assist in managing physicians' clinic appointments and surgery schedules.
• Provide coverage across multiple practices based on staffing needs.

Job description

Description

About the Role

Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network.

We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you.

Travel Requirements

Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change.

Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in the Los Angeles region, including:

• Mid City
• Century City
• Downtown Los Angeles
• Beverly Hills
• Westwood
• Koreatown
• Huntington Park
• Pasadena
• Alhambra
• Arcadia
• Whittier

Salary Range: $31.88 Hourly - $31.88 Hourly