Patient Billing & Collections Specialist

UMC Health System; United States; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Resilience program

On-site professional counselors (EAP)

Discounted Pharmacy Cost

Cash Retention Bonus

Retirement Benefits w/Employer Match

PTO & Extended Illness

Medical, Dental, & Vision Insurance

Job summary

UMC Health System in Texas is seeking a Patient Collections Representative to assist patients with questions about their bills and services. You will reproduce bills for collections and manage delinquent self-pay accounts prior to outside collection agencies, contacting accounts every thirty days to determine payment status.

Strong communication, basic accounting, and clerical skills are required, with attention to payer rules and accurate billing practices.

Qualifications

• High school graduate or equivalent.
• Ability to communicate both verbally and in writing.
• Basic accounting and detailed clerical skills.

Responsibilities

• Collect and manage delinquent self-pay accounts before outsourcing to collections.
• Answer incoming calls and address patient account questions as needed.
• Verify Medicaid/Medicare eligibility and use correct billing codes.
• Maintain professional conduct during patient encounters.
• Contact accounts every 30 days to check payment status.
• Follow third party payer rules and refer to manuals for guidance.
• Analyze third party payments for accuracy and print itemized bills.

Skills

Verbal and written communication

Customer service

Basic accounting

Clerical skills

Adaptability

Problem solving

Education

High school diploma or equivalent

Tools

Mainframe computer skills

Job description

UMC Health System in Texas is seeking a Patient Collections Representative to assist patients with questions about their bills and services. You will reproduce bills for collections and manage delinquent self-pay accounts prior to outside collection agencies, contacting accounts every thirty days to determine payment status.

Strong communication, basic accounting, and clerical skills are required, with attention to payer rules and accurate billing practices.