Patient Service Representative

Center for Vein Restoration; Munster (IN); On-site; USD 48,000 - 50,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Program

PTO

Paid holidays

Tuition reimbursement

Bonus eligibility

Job summary

Center for Vein Restoration is seeking a Part Time Patient Service Representative in Munster, IN 46321. You will greet patients, check in/out, and help with scheduling and payments in a fast-paced healthcare setting.

The role offers a structured day schedule, with no nights or weekends, and opportunities for growth. Benefits include medical, dental and vision insurance, tuition reimbursement, 401k, PTO and paid holidays.

Qualifications

• Minimum 1 year administrative or customer service experience.
• Reliable transportation to clinics that may not be accessible by public transportation.
• Spanish fluency preferred.

Responsibilities

• Greet patients in a friendly and professional manner and check in/out.
• Ensure CVR policies are distributed, understood, and followed by staff.
• Ensure charts are HIPAA compliant and input demographics, procedures, and payments into NextGen.
• Review scheduling and financial responsibilities with patients during care.
• Send precertification forms to the Precertification Department daily.
• Complete daily close tasks including fee tickets and billing.
• Review future schedules to confirm preauthorization for treatment.
• Update patient forms in NextGen/EHR and keep records current.
• Collect paperwork for appointments and copays at time of service.
• Schedule/confirm appointments and collect emails from patients.

Skills

Administrative experience

Customer service

Education

High School

Job description

Job Details: Job Location: IN - Munster - Munster, IN 46321, Position Type: Part Time, Education Level: High School, Salary Range: $23.00 - $24.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Admin - Clerical, Join a Healthcare Team Where You Belong

At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation’s premier physician‑led vein center, we combine cutting‑edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work‑life balance are valued. With no nights, no weekends, and no on‑call requirements, our structured schedule options (think 4‑day work week or 10‑hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient‑centered environment.

Our Patient Services Representatives Enjoy:

• Fast paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Tuesdays and Thursdays
• 8 AM - 5:30 PM

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications: Minimum Requirements:

• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Spanish fluency Preferred