Patient Service Representative

Palmetto Internal Medicine; Mauldin (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a growing primary care office in Mauldin, SC as a Patient Service Representative. We seek a dependable, caring team member committed to patient care and reliability. Your role will involve scheduling appointments, managing patient check-ins, and ensuring a positive experience through excellent communication. Ideal candidates are tech-savvy, possess strong organizational skills, and have experience in medical office settings.

Qualifications

• Experience verifying patients’ benefits is a must.
• Strong understanding of medical insurance policies required.
• Excellent communication skills and a positive personality needed.

Responsibilities

• Schedule appointments and verify patient insurance.
• Check-in/check-out patients and manage payments.
• Process medical records requests and handle collections.

Skills

Reliability

Organizational skills

Communication skills

Attention to detail

Experience verifying patients’ benefits

Strong understanding of medical insurance

Tools

EPIC

Job description

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We are aprimary care office in the Mauldin areaseeking anhonest, dependable, caring, and tech-savvy team memberwith astrong work ethic and commitment to patient careto join our front office team.

Ideal candidates will demonstratereliability, excellentorganizational skills, and ahistory of stable employmentin healthcare settings. A sense ofresponsibility and attention to detailis essential for success in this role.

Key Responsibilities:

• Schedule appointments and follow-up visits
• Verify insurance and manage patient eligibility
• Check-in/check-out patients and collect co-pays, deductibles, and co-insurance
• Answer and managemultiline phone systems
• Process medical records requests and prior authorizations for procedures
• Handle patient payments, collections, and account balances
• Maintain accuracy in documentation withhigh attention to detail

To excel in this role, you must:

Haveexperience verifying patients’ benefits, including daily/monthly batches and eligibility coordination

Demonstrate astrong understanding of medical insurancepolicies

Possessexcellent communication skills and a positive, upbeat personality

HaveEPIC experience – this is a MUST

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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