Remote Patient Service Representative

American Health Connection; Beverly Hills (CA); Remote; Full time

Job summary

American Health Connection is hiring Remote Patient Service Representatives for a full-time position with virtual training and full benefits. Agents will manage a high volume of calls, handle medical front office tasks, and must have prior scheduling experience. This fully remote role offers a supportive environment with extensive training and career growth opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan with Company Match

Qualifications

• Minimum of 1 year of high-volume patient scheduling experience in a call center environment.
• Experience with Electronic Medical Records preferred.
• Proficient with desktop computer and internet access.

Responsibilities

• Handle 70+ calls back-to-back per shift.
• Schedule appointments, verify insurance, and update demographics.
• Maintain a private, HIPAA-compliant home workspace.

Skills

Communication Skills

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

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American Health Connection is hiring for Remote Patient Service Representatives. This is a regular, full-time, direct hire position with virtual training, full benefits and is 100% remote.

*** WE ARE CURRENTLY NOT HIRING IN THE FOLLOWING STATES: CALIFORNIA, COLORADO, HAWAII, ILLINOIS, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW MEXICO, OREGON, VERMONT, WASHINGTON, WASHINGTON DC, WISCONSIN.

For over 15 years, American Health Connection has provided patients with full-service, virtual central scheduling and communications services. Each Agent is assigned to a team that supports a medical health system client. AHC is the nation’s first healthcare-dedicated centralized scheduling provider.

Pay starts at $17/hr

What You’ll Do:

· This is a virtual call center position, so Agents can expect to handle 70+ calls back-to-back per shift.

· Use exceptional communication skills, including written and verbal and proper phone etiquette.

· Medical front office duties - scheduling appts, verifying insurance and updating demographics.

What You Bring to the Table:

· Minimum of 1 year of high-volume patient scheduling experience in a call center environment.

· Electronic medical record system (EMR/HER) experience preferred.

· Proficient and self-sufficient on a desktop computer and have a sense of urgency

· We require a private, noise-free, HIPAA-compliant space at home.

• High school diploma or equivalent.
• Personal computer equipment and hard-wired internet service. Proficient knowledge of Microsoft Office Suite is required.

Monday – Friday and must be available for ONE weekend per month.

We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!

APPLY NOW!

Email your resume to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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