Patient Service Representative

Forefront Dermatology; Maryland; On-site; USD 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen im Gesundheitswesen sucht einen Patient Service Representative, um das Team in Ellicott City, MD, zu verstärken. In dieser spannenden Rolle sind Sie für den Empfang von Patienten, die Überprüfung von Versicherungsinformationen und die Verwaltung von medizinischen Unterlagen verantwortlich. Sie werden in einem dynamischen Umfeld arbeiten, das Ihnen die Möglichkeit bietet, einen positiven Einfluss auf das Leben der Patienten zu haben. Mit einem umfassenden Leistungspaket, einschließlich Gesundheits-, Zahn- und Sehversicherung sowie einer 401K mit Arbeitgeberbeitrag, bietet diese Position eine hervorragende Gelegenheit für persönliche und berufliche Entwicklung. Wenn Sie leidenschaftlich daran interessiert sind, anderen zu helfen und in einem unterstützenden Team zu arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Gesundheits-, Zahn- und Sehversicherung

Gesundheitssparkonto mit 500 USD Matching-Beitrag

PTO und Feiertagsvergütung

Lebensversicherung und langfristige Invaliditätsversicherung

Zugang zu zusätzlicher Lebensversicherung

401K mit Arbeitgeberbeitrag

Gewinnbeteiligung

Mitarbeiterrabatte

Qualifications

• 1-2 Jahre Erfahrung in einer medizinischen Praxis oder ähnlicher Position.
• Fähigkeit, neue Software schnell zu erlernen.
• Mindestens 40 WPM Tippgeschwindigkeit bevorzugt.

Responsibilities

• Begrüßt Patienten und überprüft Versicherungen.
• Scannt Dokumente in elektronische Gesundheitsakten.
• Plant Folgetermine nach Bedarf.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Computerkenntnisse

Multitasking

Aufmerksamkeit für Details

Education

High School Diploma oder gleichwertig

Tools

Elektronische Gesundheitsakten

Standard Bürotechnik

Job description

Overview

Come join our team! We have an immediate need for a Patient Service Representative in our Ellicott City, MD clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!

Responsibilities

Essential Functions

• Performs opening and closing clinic duties
• Greets patients, checks in for appointments and verifies insurance
• Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
• Checks schedules for added, canceled and no-show appointments throughout the day
• Schedules follow up appointments as needed
• Responds to designated tasks in the electronic health record
• Orders clinic office supplies
• Sells and tracks cosmetic products
• Distributes mail
• Prepares for next day scheduled appointments

Qualifications

Education

High school diploma or equivalent is required

Knowledge, Skills & Abilities

• 1-2 years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Ability to type a minimum of 40 wpm is preferred.
• Must possess attention to detail.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to respond positively to constructive feedback and direction from supervisors.
• Must demonstrate professional appearance and manner at all times.
• Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
• Ability to maintain confidentiality of information.

For this position, the base pay range is $17.50 - $20.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them.