Patient Service Representative

ACCESS Family Care; Joplin (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Job summary

ACCESS Family Care in Joplin, MO is seeking a Patient Service Representative to greet patients, verify information, schedule visits, and help ensure smooth clinic flow in our dental clinic.

Requirements include a high school diploma, strong communication and customer service skills, the ability to work in a fast-paced clinical environment, and a pre-employment background check. Starting pay is $17.00 per hour with a Monday–Friday schedule; health and vision insurance are provided.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills are essential.
• Ability to work in a fast-paced clinical environment.

Responsibilities

• Greet patients and verify information at check-in.
• Schedule appointments and coordinate follow-ups.
• Verify insurance coverage and collect required documentation.
• Provide friendly, professional patient and family support.
• Assist the dental team with administrative tasks as needed.

Skills

Strong communication

Customer service

Fast-paced

Education

High school diploma

Job description

ACCESS Family Care is seeking a Patient Service Representative to join our dental clinic team in Joplin, Missouri. This role is ideal for someone who thrives in a patient-focused environment, enjoys working with the public, and values a consistent Monday–Friday schedule.

Starting Pay: $17.00 per hour

Key Responsibilities

• Patient check-in — greet patients, verify information, and ensure smooth clinic flow
• Appointment scheduling — manage phone calls, schedule visits, and coordinate follow-ups
• Insurance verification — confirm coverage and collect required documentation
• Customer service — provide friendly, professional support to patients and families
• Administrative support — maintain records, process forms, and assist the dental team as needed

Requirements

• High school diploma or equivalent
• Strong communication and customer service skills
• Ability to work in a fast-paced clinical environment
• Pre-employment background check
• Health insurance
• Vision insurance