Patient Service Representative

Forefront Dermatology; Ellicott City (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Patient Service Representative, der die Patientenanmeldung und die Verwaltung medizinischer Unterlagen übernimmt. In dieser spannenden Rolle sind Sie das erste Gesicht, das Patienten begrüßt, und spielen eine entscheidende Rolle bei der Gewährleistung eines reibungslosen Ablaufs in der Klinik. Sie werden in einem dynamischen Umfeld arbeiten, in dem Ihre Fähigkeiten im Kundenservice und Ihre organisatorischen Fähigkeiten geschätzt werden. Wenn Sie eine Leidenschaft für die Arbeit mit Menschen haben und in einem unterstützenden Teamumfeld gedeihen, ist dies die perfekte Gelegenheit für Sie, einen Unterschied im Leben der Patienten zu machen.

Benefits

Gesundheits-, Zahn- und Augenversicherung

401K mit Arbeitgeberbeitrag

Mitarbeiterrabatte

Lebensversicherung und langfristige Invaliditätsversicherung

Zugang zu zusätzlicher Lebensversicherung

Qualifications

• 1-2 Jahre Erfahrung in einer medizinischen Praxis oder ähnlicher Position.
• Fähigkeit, neue Software schnell zu erlernen.

Responsibilities

• Begrüßt Patienten und überprüft Versicherungsinformationen.
• Verwaltet die Terminplanung und die Aufrechterhaltung der Sauberkeit im Wartebereich.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Computerkenntnisse

Detailgenauigkeit

Education

High School Diploma

Tools

Elektronische Gesundheitsakten

Standard Büromaschinen

Job description

Overview

Job Description

Come join our team! We have an immediate need for a Patient Service Representative in our Ellicott City, MD clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

Summary

The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Here Are Just a Few Things We Offer

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!
  
  

Responsibilities

Essential Functions

• Performs opening and closing clinic duties
• Greets patients, checks in for appointments and verifies insurance
• Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
• Checks schedules for added, canceled and no-show appointments throughout the day
• Schedules follow up appointments as needed
• Responds to designated tasks in the electronic health record
• Orders clinic office supplies
• Sells and tracks cosmetic products
• Distributes mail
• Prepares for next day scheduled appointments
  
  

Qualifications

Education

High school diploma or equivalent is required

Knowledge, Skills & Abilities

• 1-2 years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Ability to type a minimum of 40 wpm is preferred.
• Must possess attention to detail.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to respond positively to constructive feedback and direction from supervisors.
• Must demonstrate professional appearance and manner at all times.
• Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
• Ability to maintain confidentiality of information.
  
  

For this position, the base pay range is $17.50 - $20.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them.