Patient Service Representative

Center for Vein Restoration; Columbia (SC); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

No weekends

No nights

Bonus eligibility

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Centers closed for holidays

Growth opportunities

Job summary

Center for Vein Restoration in Columbia, SC is hiring Patient Service Representatives to join a patient-focused healthcare team. You will greet patients, handle check-in/out, and support front-desk operations in a fast-paced environment.

No nights, no weekends, and no on-call requirements with a daytime schedule featuring four 10-hour shifts. This role uses NextGen/EHR systems and offers benefits, growth opportunities, and a collaborative atmosphere at CVR clinics.

Qualifications

• Minimum 1 year administrative or customer service experience, preferably in a medical setting.
• Must have reliable transportation to clinics that may not be accessible by public transportation.
• Must be able to travel to CVR Clinics.
• Spanish fluency preferred.

Responsibilities

• Greet patients in a friendly, professional manner and check in/out.
• Distribute, ensure understanding and implementation of CVR policies and procedures by all center staff.
• Ensure patient charts are HIPAA compliant and up to date in NextGen.
• Review scheduling and financial responsibilities with each patient during care.
• Send precertification forms daily to the Precertification Department.
• Complete daily close tasks, including fee tickets, billing tasks and operative notes.
• Review future schedules to confirm preauthorization for treatment.
• Obtain new patient forms and update records in NextGen/EHR.
• Collect paperwork for appointments and collect copays and balances.
• Schedule and confirm appointments and collect emails from patients.

Skills

Administrative experience

Customer service

Medical office experience

Education

High School

Tools

NextGen EHR

Job description

SC - Columbia - Columbia, SC 29204

Overview

Salary Range: $20.00 - $21.00 Hourly

Position Type: Full Time

Job Shift: Day

Education Level: High School

Travel Percentage: None

Category: Admin - Clerical

Description

Join a Healthcare Team Where You Belong
At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation’s premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.

Our Patient Services Representatives Enjoy:

• Fast paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday - Thursday (CVR Columbia clinic)
• 6:15 AM - 5:00 PM
• Four 10-hour shifts

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications

Minimum Requirements:

• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Clinics
• Spanish fluency preferred