Patient Service Representative

Providence Medical Center; Basehor (KS); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits

Descripción de la vacante

Providence Medical Center in Basehor, KS is seeking a Patient Service Representative to interview patients, collect demographics, verify insurance, and assist with scheduling visits. The role includes greeting patients, handling calls, and coordinating clinic processes in a full-time, day-shift setting (8:00am – 4:30pm).

The position requires data entry accuracy, familiarity with medical terminology, and strong customer service skills to support the PMG – Westglen GI team.

Formación

• Previous experience in a medical setting preferred.
• Knowledge of medical terminology preferred.
• Customer Service experience preferred.

Responsabilidades

• Interviews the patient or representative to obtain identifying and basic demographics for upcoming visits.
• Schedules patients in their clinic and assists with scheduling in others.
• Verifies insurance coverage, collects co-pays and prior balances; reconciles and prepares deposits; troubleshoots billing issues.
• Greets and checks in patients; handles all incoming calls and routes to appropriate staff or initiates messages.
• Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing.
• Operates a computer to input/retrieve data; communicates with patients and staff using age-appropriate techniques; maintains proficiency in medical terminology.

Conocimientos

Customer service

Medical terminology

Educación

High School Diploma

Descripción del empleo

Overview

Department: Family Practice

Employment Type: Full Time

Shift Available: Days

Hours: 8-hour shifts, 8:00am – 4:30pm

Location: PMC Basehor, Leavenworth, KS.

We are seeking a Patient Service Representative, internally referred to as Patient Access Representative or Patient Registration Clerk, at our PMG – Westglen GI. As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits.

Responsibilities

• Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits
• Schedules patients in their clinic and assists with scheduling them in others
• Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues
• Greets and checks in patients andles all incoming phone calls and routes to appropriate staff or initiates messages
• Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing
• Must be able to: (1) operate a computer to accurately input and retrieve data; (2) communicate with the population served, staff, and providers utilizing age specific techniques; (3) maintain proficiency in medical terminology; (4) project a positive and helpful attitude.

Qualifications

• Previous experience in a medical setting, preferred.
• Knowledge of medical terminology preferred.
• High School Diploma or Equivalent preferred.
• Customer Service experience preferred.

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

LI-SB4

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf