Patient Service Representative

Gateway-Diagnostic-Imaging-1; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Premium base pay

Monthly bonus opportunities

Exceptional benefits program

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Gateway Diagnostic Imaging is seeking a Patient Service Representative for our Abilene, TX location. You will schedule diagnostic exams, verify authorizations and insurance, answer multiple phone lines, and ensure accurate patient data in the system.

This full-time role emphasizes excellent customer service, data entry accuracy, and teamwork in a busy outpatient imaging setting with competitive pay and benefits.

Qualifications

• 1-4 Years Experience in Medical Office Setting or Hospital.
• Experience in Authorizations and Insurance Verification preferred.
• Ability to Handle Heavy Patient Volume.

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures.
• Assist with Authorization and Verifications.
• Answering Multiple Phone Lines.
• Provide Accurate and Complete Information to Billing Office.
• Insurance Verification.
• Ensure Accuracy of Patient Data Entered Into System.
• Process Requests and Filing of Patient Records.

Skills

Customer Service

Phone Etiquette

Insurance Verification

Scheduling

Medical Office Experience

Data Entry

Billing Office Communication

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Abilene, TX .

Work Schedule: Monday-Friday 7:15am-3:45pm with possible rotating weekends

Why Gateway?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and anEXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Gateway Diagnostic Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

About Us:

Gateway Diagnostic Imaging is a premier provider of diagnostic imaging services, offering a comprehensive range of imaging solutions within a comfortable, service-oriented outpatient setting.

Our philosophy at Gateway is to integrate state-of-the-art equipment, highly qualified radiologists, and exceptional customer service for referring physicians, patients, and payors, ensuring the highest standards in outpatient radiology. We are recognized for our unwavering commitment to patient care delivered in a compassionate environment, coupled with a strong conviction that quality diagnostic imaging and excellence in service lead to cost-effective medical care.

#GDIL

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.