Patient Service Rep - Front Office Pro (Full-Time Benefits)

Paylocity; Knoxville (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

PTO

Sick Leave

Medical

Dental

Vision

STD

LTD

Life Insurance

401k with company match

Job summary

University Physicians’ Association is seeking a full-time Patient Service Representative at University Internal Medicine located within UT Medical Center. Duties include greeting patients, processing EHR and billing forms, verifying insurance, collecting co-pays, and guiding patients through front desk procedures.

The role requires strong communication, typing, and organizational skills, with prior medical experience preferred. Hours are Monday–Friday, 8am–4:30pm, with full benefits available.

Qualifications

• Strong communication skills, computer and typing skills.
• Attention to detail, time management, and organization.
• Prior medical experience is required.

Responsibilities

• Greet patients in a friendly and timely manner.
• Ensure that patients complete necessary forms for the electronic health record and billing office.
• Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays.
• Ensure good patient flow through the front office by timely processing of patients and answer patient inquiries regarding registration or billing.
• Refer patient inquiries regarding medical care or treatment to nurse or physician.
• Schedule patients with appropriate physician.
• Document scanning into electronic health record.
• Other duties as assigned.

Skills

Strong communication

Typing skills

Attention to detail

Time management

Organization

Tools

EHR systems

Job description

University Physicians’ Association is seeking a full-time Patient Service Representative at University Internal Medicine located within UT Medical Center. Duties include greeting patients, processing EHR and billing forms, verifying insurance, collecting co-pays, and guiding patients through front desk procedures.

The role requires strong communication, typing, and organizational skills, with prior medical experience preferred. Hours are Monday–Friday, 8am–4:30pm, with full benefits available.