Patient Service Rep - PT, Days

Southeast Hospital; Cape Girardeau (MO); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans for part‑time

Zusammenfassung

Mercy Southeast Peds Clinic in Cape Girardeau, MO is seeking a part-time front desk/clinic coordinator to greet patients, schedule appointments, collect patient information, and maintain accurate records. The role requires strong communication and a patient-focused approach.

Minimum qualifications include a high school diploma or equivalent and basic computer skills. Training will cover clinic front desk procedures and privacy policies.

Qualifikationen

• High school diploma or equivalent is required.
• Strong communication and customer service skills are essential.
• Ability to enter data accurately and handle patient information with confidentiality.
• Comfort with basic computer tasks and MS Word/typing.
• Ability to adapt under pressure and maintain professionalism.

Kenntnisse

Communication

Data entry

Customer service

Attention to detail

Confidentiality

Adaptability

Front desk training

Ausbildung

High school diploma or equivalent

Tools

Word processing

Data entry systems

Jobbeschreibung

Find your calling at Mercy!

Position Details

Mercy Hospital Southeast - Peds Clinic, Cape Girardeau, MO 63701.

Hours/Schedule

Part‑time (16 hrs per week). Shift: Days (8 am – 5 pm).

Location

• Cape Girardeau, Missouri
• Mercy Hospital Southeast - Peds Clinic
• Cape Girardeau, MO 63701

Employment Type

• Regular
• Part-time

Minimum Qualifications

• High school diploma or equivalent.

Skills, Knowledge and Abilities

• Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
• Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
• Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Attend and complete Clinic Core Front Desk Training post-hire.

Preferred Qualifications

• One year of applicable medical office experience.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period

About Mercy

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.