Patient Service Rep. - Mercy Clinic Green Forest

Mercy; Green Forest (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Job summary

Mercy is seeking a Patient Service Representative to join our team in Green Forest, Arkansas. As the first point of contact for patients and visitors, you will manage front desk operations and patient flow to ensure a seamless experience.

This role emphasizes excellent communication, compassion, and efficient administrative support. Mercy offers comprehensive benefits and opportunities for growth within a caring healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of medical office experience preferred.
• Strong communication and patient service skills.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Assist with patient intake and streamline workflows to ensure a positive patient experience.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Minimum Qualifications:

• Education: High school diploma or equivalent.

Preferred Qualification:

• Experience: One year of applicable medical office experience.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.

• Position requires standing and walking during each shift.

• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.