Patient Service Rep I - Front Desk & Scheduling

Marshall Medical Center; Cameron Park, Northern (CA, KY); Hybrid; USD 29,000 - 33,000; Full time

Job summary

Marshall Medical Center in El Dorado Hills, CA is seeking a Patient Service Representative 1 to join the TCW Admin - EDH team. You will greet patients, register appointments, and answer phones, providing courteous support to families and clinicians.

You will handle billing inquiries, verify insurance eligibility, obtain authorizations, and assist with daily clerical tasks while adapting to a fast-paced clinic environment.

Qualifications

• High School Diploma or GED required or equivalent.
• Experience in patient-facing customer service preferred.
• Knowledge of basic medical terminology, insurance billing, and computer usage is helpful.

Responsibilities

• Register patients and schedule appointments.
• Answer phones, respond to inquiries, and direct callers appropriately.
• Address billing questions and assist with basic billing inquiries.
• Provide clerical support to the clinic and help orient new staff as needed.

Skills

Detail oriented

Interpersonal skills

Communication

Organizational skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Job description

Marshall Medical Center in El Dorado Hills, CA is seeking a Patient Service Representative 1 to join the TCW Admin - EDH team. You will greet patients, register appointments, and answer phones, providing courteous support to families and clinicians.

You will handle billing inquiries, verify insurance eligibility, obtain authorizations, and assist with daily clerical tasks while adapting to a fast-paced clinic environment.