Patient Services Associate — Front Office & Billing

University Physicians' Association, Inc. (UPA); La Follette (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefit package available

Job summary

University Physicians' Association is seeking a full-time Patient Service Representative for UT Primary Care Lafollette in Lafollette, TN. The PSR will greet patients, collect forms for EHR and billing, and ensure smooth patient flow at front desk.

Requirements include 6 months to 1 year of medical office experience. The position offers a full benefits package and opportunities to work closely with clinical staff in a primary care setting.

Responsibilities

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Job description

University Physicians' Association is seeking a full-time Patient Service Representative for UT Primary Care Lafollette in Lafollette, TN. The PSR will greet patients, collect forms for EHR and billing, and ensure smooth patient flow at front desk.

Requirements include 6 months to 1 year of medical office experience. The position offers a full benefits package and opportunities to work closely with clinical staff in a primary care setting.