Patient Service Pro – Front Desk & Medical Records

RAYUS Radiology; Boca Raton (FL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Disability insurance

Tuition reimbursement

Adoption assistance

Pet insurance

PTO & holiday pay

Job summary

RAYUS Radiology is seeking a Patient Service Representative to join our team in Boca Raton. The role focuses on delivering exceptional patient-centered front desk service, coordinating with patients, families, and staff, and supporting medical records and technologist tasks as needed.

The position requires a high school diploma and at least 1 year of customer service experience, with proficiency in computer systems and typing.

Qualifications

• High School diploma or equivalent required.
• 1 year of customer service experience preferred.
• Proficient with using computer systems and typing; experience with EMR/EHR systems is a plus.

Responsibilities

• Serve as first point of contact for patients and visitors; ensure positive patient experience.
• Assist with front desk tasks and patient registrations; collect payments before services.
• Support medical records and HIPAA-compliant information handling.

Skills

Customer service

Typing

Computer systems

Education

High School diploma

Tools

EHR software

Job description

RAYUS Radiology is seeking a Patient Service Representative to join our team in Boca Raton. The role focuses on delivering exceptional patient-centered front desk service, coordinating with patients, families, and staff, and supporting medical records and technologist tasks as needed.

The position requires a high school diploma and at least 1 year of customer service experience, with proficiency in computer systems and typing.