Patient Service Front Desk Specialist - Medical Office

Select Medical; Florida; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Mentorship programs

Generous PTO

Comprehensive medical/dental/vision

Company-matching 401(k)

Job summary

Select Medical in New Port Richey, FL is seeking a Patient Service Specialist to manage front desk operations at our outpatient physical therapy center. This role involves greeting patients, scheduling visits, and supporting both the patient and business sides of the center.

You will collect co-pays, verify insurance, and coordinate with various stakeholders to ensure a smooth care experience for every patient. This is a full-time on-site position with competitive benefits.

Qualifications

• High School Diploma or GED required.
• Insurance verification experience is required.
• At least 1 year of front desk experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys offices, insurance companies, translation services, market operational leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Front desk experience

Communication

Education

High School Diploma or GED

Job description

Select Medical in New Port Richey, FL is seeking a Patient Service Specialist to manage front desk operations at our outpatient physical therapy center. This role involves greeting patients, scheduling visits, and supporting both the patient and business sides of the center.

You will collect co-pays, verify insurance, and coordinate with various stakeholders to ensure a smooth care experience for every patient. This is a full-time on-site position with competitive benefits.