Patient Service & Front Desk Specialist

UROPARTNERS LLC; Pleasant Prairie (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Job summary

UROPARTNERS LLC in Pleasant Prairie, WI is seeking a Patient Service Representative I to deliver exemplary patient service by phone or in person. You will handle front-desk tasks, scheduling, registration, and payments to ensure a smooth patient experience.

The role emphasizes accurate data entry, HIPAA compliance, and teamwork with clinical staff. A high school diploma and 1–3 years of customer service are required, with healthcare experience preferred.

Qualifications

• High school diploma required; some college preferred.
• 1-3 years of customer service experience required, ideally in medical office.
• Ability to handle multiple tasks and manage patient flow efficiently.

Responsibilities

• Greet patients and visitors in person or by phone and schedule appointments.
• Collect co-payments, deductibles, and outstanding balances.
• Verify insurance information and assist with patient registration.
• Maintain front desk area clean and organized and protect PHI.

Skills

Microsoft Office

EMR navigation

Customer service

Phone etiquette

Education

High School Diploma or equivalent

Some college coursework preferred

Tools

EMR systems

Job description

UROPARTNERS LLC in Pleasant Prairie, WI is seeking a Patient Service Representative I to deliver exemplary patient service by phone or in person. You will handle front-desk tasks, scheduling, registration, and payments to ensure a smooth patient experience.

The role emphasizes accurate data entry, HIPAA compliance, and teamwork with clinical staff. A high school diploma and 1–3 years of customer service are required, with healthcare experience preferred.