Patient Service Coordinator - Front Desk & Scheduling Pro

promedica; Perrysburg (OH); On-site; USD 29,000 - 42,000; Full time

Job summary

ProMedica in Perrysburg, OH, is seeking a Patient Service Coordinator for our internal medicine practice. You greet and register patients, answer calls, take messages, and schedule or reschedule appointments, while maintaining the provider's schedule.

You may assist with outgoing calls to patients, pharmacies, or other providers as needed. This role supports front-desk operations in a busy health care setting and requires a friendly, organized approach with strong clerical skills and teamwork

Qualifications

• High school diploma or equivalent.
• 1 year experience in a customer service or clerical setting.
• Associates degree.
• Working knowledge of medical terminology, third party billing and referral procedures.
• Experience with EPIC EMS.
• 3 years' experience in a clerical or office function.
• 1 year experience in a medical office setting.

Responsibilities

• Greet and register patients and answer phones.
• Schedule and reschedule patient appointments and maintain the provider's schedule.
• Assist clinical staff with outgoing calls to patients, pharmacies or other providers as needed.

Skills

Customer service

Clerical

Medical terminology

Office experience

Education

High school diploma

Associate degree

Tools

EPIC EMS

Job description

ProMedica in Perrysburg, OH, is seeking a Patient Service Coordinator for our internal medicine practice. You greet and register patients, answer calls, take messages, and schedule or reschedule appointments, while maintaining the provider's schedule.

You may assist with outgoing calls to patients, pharmacies, or other providers as needed. This role supports front-desk operations in a busy health care setting and requires a friendly, organized approach with strong clerical skills and teamwork