Patient Service Front Desk Specialist – PT Center (Mon–Fri)

Rush University Medical Center; Lenexa (KS); On-site; USD 25,000 - 28,000; Full time

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Job summary

Rush University Medical Center in Lenexa, KS is seeking a Patient Service Specialist to welcome patients at the front desk, register them, and coordinate visits. This full-time role operates weekdays, 8am–5pm, with a pay range of $18.00–$20.00 per hour.

You will handle patient check-in/out, schedule appointments, collect co-pays, and verify insurance to ensure a smooth patient experience. Competitive benefits are included with full-time employment.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Rush University Medical Center in Lenexa, KS is seeking a Patient Service Specialist to welcome patients at the front desk, register them, and coordinate visits. This full-time role operates weekdays, 8am–5pm, with a pay range of $18.00–$20.00 per hour.

You will handle patient check-in/out, schedule appointments, collect co-pays, and verify insurance to ensure a smooth patient experience. Competitive benefits are included with full-time employment.