Patient Service Coordinator: Front Desk & Care Support

MyEyeDr.; Murfreesboro (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Role-specific training

Vision coverage

Associate discounts

Job summary

MyEyeDr. is seeking a patient service coordinator to manage front desk check-in/out, verify insurances, and support appointment coordination. You will learn industry specifics through training while delivering a best-in-class patient experience in a fast-paced setting.

The role requires weekend/evening shifts on occasion and collaboration with the office team to ensure seamless patient care and administration.

Qualifications

• Experience in front desk, reception or customer-facing roles.
• Strong organizational skills and ability to prioritize tasks under pressure.
• Friendly, patient-centric mindset and team collaboration.

Responsibilities

• Coordinate check-in/out with a personalized, efficient process.
• Verify insurance plans and explain options to patients at check-in/out.
• Assist in appointment confirmations and communicate with doctor availability.
• Multitask across calls, walk-ins, scheduling, and office-support duties.

Skills

Front desk coordination

Customer service

Insurance verification

Multitasking

Communication

Team player

Tools

Office software

Insurance systems

Job description

MyEyeDr. is seeking a patient service coordinator to manage front desk check-in/out, verify insurances, and support appointment coordination. You will learn industry specifics through training while delivering a best-in-class patient experience in a fast-paced setting.

The role requires weekend/evening shifts on occasion and collaboration with the office team to ensure seamless patient care and administration.