Patient Services Coordinator | Front Desk + Insurance Help

MyEyeDr.; Bedford (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, including check-in/out and patient interactions, while learning about the optical industry through provided training. The role supports doctors and staff in delivering a best-in-class patient experience.

Qualifications include front desk or customer-facing experience, strong organization, and clear communication. Flexible shifts, including weekends/evenings, may be required to ensure exceptional service and

Qualifications

• Front desk or customer-facing experience preferred.
• Strong organizational skills and ability to manage multiple tasks under pressure.
• Excellent oral and written communication skills.
• Proactive, friendly, patient-focused demeanor.

Responsibilities

• Provide patients a personalized check in/out process experience.
• Verify and educate patients on insurance options during check in/out.
• Assist with appointment confirmations and patient outreach.
• Multitask by handling multiple phone lines, greet walk-ins, and schedule appointments.
• Cross-train to other office support roles as needed.
• Collaborate with doctors and team to ensure a seamless patient experience.

Job description

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, including check-in/out and patient interactions, while learning about the optical industry through provided training. The role supports doctors and staff in delivering a best-in-class patient experience.

Qualifications include front desk or customer-facing experience, strong organization, and clear communication. Flexible shifts, including weekends/evenings, may be required to ensure exceptional service and