Patient Service Coordinator

Treating Pain; Columbia (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in pain management is seeking an Administrative professional to join their dedicated team. The role involves patient interactions, managing records, and ensuring smooth operations in a busy medical office. The ideal candidate will have administrative experience and familiarity with EMR systems. Join a company that values its employees and offers competitive benefits, including tuition reimbursement and health coverage.

Benefits

Paid time off (PTO) & 8 company paid holidays

Tuition reimbursement

401k with employer matching

Competitive health, vision and dental benefits

Employer paid long term disability benefits

Pet Wellness coverage

Mental Health resources

Employee Assistance Program

Tickets at Work savings

Qualifications

• Minimum of one year of administrative medical office experience.
• Experience in Pain Management, Regenerative Medicine, or Orthopedics preferred.

Responsibilities

• Perform patient check in/out procedures and enter demographic information.
• Work with patients and insurance companies to maintain information.
• Prepare charts for appointments and process medical records requests.

Skills

Administrative

Communication

Customer Service

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Description

Reports To: Center Manager

Shift Schedule: Days, 8am - 5pm (varies)

Job Category: Administrative

Job Status: Non-Exempt

For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.

Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

What we offer:

• Paid time off (PTO) & 8 company paid holidays
• Tuition reimbursement
• 401k with employer matching
• Competitive health, vision and dental benefits
• Employer paid long term disability benefits
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Tickets at Work- savings on favorite brands, travel, tickets, dining and more!

What you will do:

• Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
• Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
• Prepare charts for upcoming appointments and process medical records requests in an efficient manner.

Requirements

We require the following:

• High school diploma or general education degree (GED) equivalent.
• Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
• Experience with Electronic Medical Records (EMR) systems, required.
• Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.

National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.