Patient Service Coordinator

VNA Health Group; New Jersey; On-site; USD 40,000 - 55,000; Part time

Job summary

Join a leading healthcare organization as a Per Diem Patient Service Coordinator. This role focuses on scheduling rehab services for medical providers and maintaining patient confidentiality. Ideal candidates will have strong organizational skills and knowledge of medical terminology. Work in a supportive environment dedicated to personal and professional growth.

Qualifications

• Experience in healthcare staff scheduling preferred.
• Ability to work collaboratively with diverse communities.

Responsibilities

• Schedule assignments efficiently according to guidelines.
• Manage voice mail messages and report to management.
• Enter clinical data into EMR systems accurately.

Skills

Knowledge of medical terminology

Organizational skills

Planning skills

Attention to detail

Ability to work under pressure

Ability to work independently

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

For over 110 years, the VNA Health Group has served the needs of home health and hospice patients in our communities. In that time, we’ve grown to become an organization of 2500 dedicated employees in three states, a leader and innovator in health care, and an award-winning organization. For the last three years, we’ve been a certified Best Place to Work, recognized by Fortune Magazine as a top provider for aging services, and our leaders have received numerous awards for their contributions to health care.

As a VNAHG employee, you’ll join a winning organization that supports your personal and professional growth.

Position: Per Diem Patient Service Coordinator

Location: West Orange, NJ

This role involves scheduling rehab services for medical providers delivering care to patients in Bergen County, following agency procedures and policies.

Responsibilities

1. Schedule assignments efficiently and in accordance with departmental guidelines and territory assignments.
2. Manage voice mail messages, including call-offs, visit stats, and schedule changes; report relevant information to management.
3. Prepare, retrieve, and print charts as needed for scheduling.
4. Maintain scheduling books and calendars per guidelines.
5. Keep an accurate staffing log in the scheduling database.
6. Verify patient information and availability; communicate appointments and staff assignments to patients.
7. Support productivity standards through effective scheduling.
8. Communicate with management regarding scheduling issues and patient matters.
9. Enter clinical data into EMR systems accurately.
10. Maintain patient confidentiality at all times.
11. Perform additional duties as assigned.

Qualifications

1. Knowledge of medical terminology.
2. Proficiency in Microsoft Office applications (Excel, Outlook, Word).
3. Experience working collaboratively with diverse communities and within complex organizational structures.
4. Strong organizational and planning skills.
5. Ability to work under pressure, meet deadlines, and pay close attention to detail.
6. Ability to work independently with minimal supervision.
7. Commitment to maintaining confidentiality.

Education/Training/Experience

• High School Diploma or GED required.
• Previous experience in home care and healthcare staff scheduling preferred.

EEOC Statement

VNA Health Group is an equal opportunity employer. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic. This policy covers all employment terms and conditions.

About Us

Visiting Nurse Association Health Group is New Jersey’s largest not-for-profit provider of home health, hospice, and community-based care. Contact us at 800-400-0981 for more information.