Patient Service Coordinator- Breast

Hartford HealthCare; Norwich (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading medical practice as a Patient Service Coordinator in Norwich, CT. You'll provide exceptional customer service, ensuring a positive patient experience. Responsibilities include greeting patients, scheduling appointments, and maintaining a welcoming environment. This role offers career growth opportunities and a focus on work/life balance.

Benefits

Career growth opportunities

Comprehensive benefits

Focus on work/life balance

Qualifications

• Experience in a fast-paced medical office highly preferred.
• Basic understanding of medical terminology and insurance requirements.

Responsibilities

• Greet and register patients warmly.
• Schedule new patient appointments accurately.
• Collect co-payments and explain billing policies.

Skills

Customer-focused

Communication

Team player

Adaptability

Education

High school diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Join to apply for the Patient Service Coordinator- Breast role at Hartford HealthCare.

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Location: 45 Salem Turnpike Norwich (10583)

Shift: Monday - Friday

Work where every moment matters.

Join Connecticut's most comprehensive healthcare network, where over 40,000 colleagues are committed to excellence.

Hartford HealthCare Medical Group is a leading medical practice in New England, offering primary care, urgent care, and over 30 specialties across Connecticut and Rhode Island.

Job Description

Responsible for providing outstanding customer service to ensure efficiency and a positive patient experience.

• Greet and register patients warmly.
• Answer calls promptly, evaluate priority, and direct calls appropriately.
• Schedule new patient appointments accurately and inform patients of necessary preparations.
• Review daily appointment confirmation reports to ensure accuracy.
• Collect co-payments and explain billing policies.
• Maintain a clean, welcoming environment in the waiting area.

Qualifications

• High school diploma or equivalent preferred.
• Experience in a fast-paced medical office highly preferred.
• Epic experience preferred.
• Customer-focused with excellent communication skills.
• Ability to adapt quickly and juggle multiple tasks.
• Team player with strong computer skills and knowledge of Microsoft Office.
• Basic understanding of medical terminology and insurance requirements.
• Willing to travel to satellite offices as needed.

We offer career growth opportunities with a focus on work/life balance and comprehensive benefits. Every moment matters—this is your moment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare