Patient Service Associate I: Front Desk & Scheduling

Hastings Center, Inc.; Washington; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness

Paid time off

Tuition reimbursement

Commuter benefits

Job summary

Howard University Hospital is looking for a Patient Service Representative I to greet patients, answer calls, schedule appointments, and assist with front office processes. The role supports patients, staff, and students, with a focus on friendly customer service and accurate scheduling.

The position involves insurance verification, collecting co-pays, and coordinating with the business office on outstanding balances. Training and development are available within a supportive team environment.

Job description

Howard University Hospital is looking for a Patient Service Representative I to greet patients, answer calls, schedule appointments, and assist with front office processes. The role supports patients, staff, and students, with a focus on friendly customer service and accurate scheduling.

The position involves insurance verification, collecting co-pays, and coordinating with the business office on outstanding balances. Training and development are available within a supportive team environment.