Patient Service Representative I | Flexible Hours & Growth

Howard University; Washington (District of Columbia); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Paid time off and holidays

Flexible work arrangements

Ongoing training and tuition reimbursement

Job summary

Howard University in Washington, D.C. is seeking a qualified individual to assist patients and staff in the Faculty Practice Plan. The role involves greeting patients, scheduling appointments, and ensuring effective patient and financial interactions.

The ideal candidate will have strong customer service and communication skills, a High School diploma, and prior work experience in a similar environment. The position provides opportunities for professional growth and development.

Qualifications

• 1-3 years of general work experience preferred.
• AA/AS may substitute for 4 years of experience.
• A BA/BS may substitute for up to 4 years of work experience.

Responsibilities

• Greet and direct patients for appointments.
• Schedule and confirm appointments using computerized systems.
• Verify insurance eligibility and assist in collecting payments.

Skills

Customer service skills

Communication skills

Basic math functions

Computer operation

Education

High School diploma or GED

Job description

Howard University in Washington, D.C. is seeking a qualified individual to assist patients and staff in the Faculty Practice Plan. The role involves greeting patients, scheduling appointments, and ensuring effective patient and financial interactions.

The ideal candidate will have strong customer service and communication skills, a High School diploma, and prior work experience in a similar environment. The position provides opportunities for professional growth and development.