Patient Service Associate — Front Desk & Billing (PRN)

St. Bernards Healthcare; Kennett (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

St. Bernards Healthcare in Kennett MO is seeking a Patient Service Representative for the Kennerett fast care site. The role focuses on greeting patients, collecting accurate information, and ensuring smooth registration and service flow.

Responsibilities include answering phones, handling billing inquiries, processing medical records requests, and maintaining patient confidentiality. The position requires independent work, good judgment, and a professional, courteous approach with patients,

Qualifications

• Minimum of one-year experience in customer service setting.
• Prefer six months receptionist experience in health care setting.
• Ability to work independently of others and exercise good judgment.

Responsibilities

• Greet patients and arrange for the efficient and orderly registration of patients.
• Ensure accurate patient and insurance information is collected and that patients are aware of clinic policies and procedures.
• Answer telephone and respond to billing questions from patients.
• Process medical records requests, information requests and general patient account functions.
• Maintain confidentiality of patient information; act as first point of contact for clinic customers.

Skills

Customer service

Education

High school diploma or GED

Job description

St. Bernards Healthcare in Kennett MO is seeking a Patient Service Representative for the Kennerett fast care site. The role focuses on greeting patients, collecting accurate information, and ensuring smooth registration and service flow.

Responsibilities include answering phones, handling billing inquiries, processing medical records requests, and maintaining patient confidentiality. The position requires independent work, good judgment, and a professional, courteous approach with patients,