Patient Registration & Service Specialist

St. Bernards Healthcare; Highland (AR); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

St. Bernards Healthcare in Arkansas seeks a Patient Service Representative to greet patients and handle registration with accuracy and courtesy.

You will collect patient and insurance information, explain clinic policies, and respond to billing inquiries, while maintaining confidentiality of sensitive records. This role requires strong customer service skills, attention to detail, professionalism, and the ability to work independently in a busy health care environment.

Qualifikationen

• Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment.

Aufgaben

• Greet patients and register them for appointments in a polite, efficient manner.
• Collect accurate patient and insurance information and explain clinic policies and procedures.
• Answer telephone calls and assist with billing questions from patients.
• Process medical records requests and information requests; manage general patient account functions.
• Maintain confidentiality of patient information and uphold professional image when interacting with patients, families, staff, and physicians.
• Attendance is essential and the role requires high attention to detail and good judgment.

Kenntnisse

Customer service

Receptionist experience

Independent work

Tools

Office equipment

Jobbeschreibung

St. Bernards Healthcare in Arkansas seeks a Patient Service Representative to greet patients and handle registration with accuracy and courtesy.

You will collect patient and insurance information, explain clinic policies, and respond to billing inquiries, while maintaining confidentiality of sensitive records. This role requires strong customer service skills, attention to detail, professionalism, and the ability to work independently in a busy health care environment.