Patient Scheduling Specialist — Onsite, Flexible Hours

Pride Global; Tempe (AZ); Presencial; USD 23.000 - 33.000; Jornada completa

Descripción de la vacante

Pride Global is seeking several Customer Service Representatives to support a centralized patient scheduling and customer service team in Tempe, AZ. This fully onsite role handles calls from patients nationwide to schedule appointments and address healthcare requests.

The position starts with a 3-week training, 40 hours per week, with a flexible start between 5:00 AM and 7:30 PM. It is a 4-month assignment with possible extension.

Formación

• 6+ months of contact center experience OR 1 year of patient-facing experience.
• Basic computer skills and ability to learn multiple systems.
• Strong communication and customer service skills.
• Healthcare experience preferred but not required.
• Flexible onsite availability for shifts including nights, weekends, and holidays.

Responsabilidades

• Answer patient calls and schedule appointments.
• Process communication requests and route tasks appropriately.
• Use multiple computer systems and established procedures.
• Connect patients with the appropriate medical resources.
• Provide professional, compassionate customer service.

Conocimientos

Contact center experience

Patient-facing experience

Strong communication

Basic computer skills

Descripción del empleo

Pride Global is seeking several Customer Service Representatives to support a centralized patient scheduling and customer service team in Tempe, AZ. This fully onsite role handles calls from patients nationwide to schedule appointments and address healthcare requests.

The position starts with a 3-week training, 40 hours per week, with a flexible start between 5:00 AM and 7:30 PM. It is a 4-month assignment with possible extension.