Patient Scheduling Specialist — Healthcare Support

freemanhealth; Town of Springdale (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Retirement Match

Paid Time Off

Job summary

Freeman Health System in Wisconsin is hiring a Full-Time Scheduling Clerk to support patients and care teams by coordinating appointments, verifying patient information, and ensuring accurate scheduling per departmental guidelines.

The role serves as a primary contact for patients, providers, and internal departments, delivering timely, courteous service while safeguarding privacy and helping keep clinic operations running smoothly.

Qualifications

• High school diploma or equivalent
• 1 year of customer service, call center, medical office, or healthcare-related administrative experience
• Clear and professional communication by phone, writing, and in person
• Ability to maintain confidentiality and handle sensitive information
• Basic computer proficiency and ability to learn scheduling/registration software
• Demonstrated ability to manage multiple tasks in a fast-paced environment

Responsibilities

• Schedule Freeman Health System patients and coordinate appointments
• Verify and update patient information
• Ensure accurate scheduling per departmental guidelines
• Serve as a primary contact for patients, providers, and internal departments
• Provide timely, courteous service while protecting patient privacy
• Support efficient clinic/hospital operations

Skills

Communication skills

Confidentiality

Multitasking

Professional communication

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Freeman Health System in Wisconsin is hiring a Full-Time Scheduling Clerk to support patients and care teams by coordinating appointments, verifying patient information, and ensuring accurate scheduling per departmental guidelines.

The role serves as a primary contact for patients, providers, and internal departments, delivering timely, courteous service while safeguarding privacy and helping keep clinic operations running smoothly.