Patient Scheduling Specialist — Dermatology

NORTH IDAHO DERMATOLOGY INC; Coeur d'Alene (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Six paid holidays

50% off discounts on medical-grade spa

Reduced pricing on cosmetic services

Job summary

North Idaho Dermatology in Coeur d'Alene is seeking a Medical Scheduler to join our patient-focused team. The role handles first contact with patients, schedules medical and cosmetic appointments, and ensures accurate data entry while upholding HIPAA standards.

We value friendly, detail-oriented individuals with medical office or scheduling experience. We offer benefits including health/dental/vision, 401(k) matching up to 4%, PTO, six paid holidays, and employee discounts on spa products and

Qualifications

• Six months to one year of relevant medical office experience or patient scheduling experience required.
• High school diploma or equivalent
• General understanding of HIPAA guidelines
• Proficiency in using common business software applications, such as Microsoft Office or Google Workspace

Responsibilities

• Work closely with referral specialist and other team members to obtain patient history to expedite schedule processing.
• Schedule an assortment of medical and cosmetic appointments for our clinics.
• Become familiar with the scheduling rules that apply to different insurance companies.
• Utilize telephone and website solutions to obtain information on patient’s eligibility status with insurance companies.
• Ensure accurate and timely data entry into practice management and electronic medical record system.
• Cross-train and help in other departments as needed.
• Practices confidentially and privacy protocols in accordance to the practice policies and HIPAA requirements.
• Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork).

Skills

Customer service

Scheduling

HIPAA awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

North Idaho Dermatology in Coeur d'Alene is seeking a Medical Scheduler to join our patient-focused team. The role handles first contact with patients, schedules medical and cosmetic appointments, and ensures accurate data entry while upholding HIPAA standards.

We value friendly, detail-oriented individuals with medical office or scheduling experience. We offer benefits including health/dental/vision, 401(k) matching up to 4%, PTO, six paid holidays, and employee discounts on spa products and