Healthcare Scheduler: Patient Access & Coordination

Surgery Partners, Inc; Post Falls (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company-sponsored events

Comprehensive health care coverage

Tuition reimbursement

Growth opportunities, ongoing training

A generous 401K retirement plan

Discounts across hospital and locals

Wellness benefits for staff

Work-life balance culture

Equal Opportunity Employer

Job summary

Northwest Specialty Hospital in Idaho is seeking a detail-oriented Scheduler to join the Axis Spine Team. The Scheduling Coordinator handles patient appointments, verifies demographics and insurance, and maintains records while delivering excellent customer service.

This role requires multi-tasking, strong communication, and the ability to work under pressure. Experience in medical office settings, CPT/ICD-10 knowledge, and familiarity with insurer processes are preferred.

Qualifications

• High school diploma or equivalent required.
• One year of medical clerical experience preferred.
• Knowledge of CPT, ICD-10 codes and medical terminology preferred.
• CPR/BLS certification within 90 days of hire.

Responsibilities

• Schedule patient appointments and manage provider calendars.
• Verify demographics and insurance information.
• Maintain accurate scheduling records and documentation.
• Provide excellent customer service on a multi-line phone system.
• Respond to voicemails promptly and professionally.

Skills

Interpersonal communication

Medical office experience

Microsoft Office

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Northwest Specialty Hospital in Idaho is seeking a detail-oriented Scheduler to join the Axis Spine Team. The Scheduling Coordinator handles patient appointments, verifies demographics and insurance, and maintains records while delivering excellent customer service.

This role requires multi-tasking, strong communication, and the ability to work under pressure. Experience in medical office settings, CPT/ICD-10 knowledge, and familiarity with insurer processes are preferred.