Medical Scheduler

NORTH IDAHO DERMATOLOGY INC; Coeur d'Alene (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Six paid holidays

50% off discounts on medical-grade spa

Reduced pricing on cosmetic services

Job summary

North Idaho Dermatology in Coeur d'Alene is seeking a Medical Scheduler to join our patient-focused team. The role handles first contact with patients, schedules medical and cosmetic appointments, and ensures accurate data entry while upholding HIPAA standards.

We value friendly, detail-oriented individuals with medical office or scheduling experience. We offer benefits including health/dental/vision, 401(k) matching up to 4%, PTO, six paid holidays, and employee discounts on spa products and

Qualifications

• Six months to one year of relevant medical office experience or patient scheduling experience required.
• High school diploma or equivalent
• General understanding of HIPAA guidelines
• Proficiency in using common business software applications, such as Microsoft Office or Google Workspace

Responsibilities

• Work closely with referral specialist and other team members to obtain patient history to expedite schedule processing.
• Schedule an assortment of medical and cosmetic appointments for our clinics.
• Become familiar with the scheduling rules that apply to different insurance companies.
• Utilize telephone and website solutions to obtain information on patient’s eligibility status with insurance companies.
• Ensure accurate and timely data entry into practice management and electronic medical record system.
• Cross-train and help in other departments as needed.
• Practices confidentially and privacy protocols in accordance to the practice policies and HIPAA requirements.
• Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork).

Skills

Customer service

Scheduling

HIPAA awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Scheduler

Full Time Coeur d'Alene, ID, Coeur d'Alene, ID, US

3 days ago Requisition ID: 1325

North Idaho Dermatology is looking for an individual with a passion for customer service and a love of skincare to join our medical scheduling team in Coeur d'Alene. Medical office experience or patient scheduling experience required.

We are actively recruiting to fill two Medical Scheduler vacancies in our Coeur d'Alene office. Hours may vary, but generally range between 7:00 a.m. to 5:00 p.m. Monday through Friday. We offer medical, dental, and vision insurance benefits, 401(k) matching contributions up to 4%, paid time off, and six paid holidays per year! Not only that, but employees also receive 50% off discounts on medical-grade spa products, and reduced pricing on cosmetic services, such as Botox, CoolSculpting, facials, and much more! If this interests you, see below for details related to the position requirements.

DESCRIPTIVE SUMMARY

The Medical Scheduler has the first contact with our patients, providing outstanding customer service. They monitor incoming patient calls and gather information needed to complete the registration process.

ESSENTIAL FUNCTIONS

• Work closely with referral specialist and other team members to obtain patient history to expedite schedule processing.
• Schedule an assortment of medical and cosmetic appointments for our clinics.
• Become familiar with the scheduling rules that apply to different insurance companies.
• Utilize telephone and website solutions to obtain information on patient’s eligibility status with insurance companies.
• Ensure accurate and timely data entry into practice management and electronic medical record system.
• Cross-train and help in other departments as needed.
• Practices confidentially and privacy protocols in accordance to the practice policies and HIPAA requirements.
• Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork).

POSITION REQUIREMENTS

• Six months to one year of relevant medical office experience or patient scheduling experience required.
• High school diploma or equivalent
• General understanding of HIPAA guidelines
• Proficiency in using common business software applications, such as Microsoft Office or Google Workspace