Patient Scheduling Specialist

OhioHealth; United States; On-site; USD 36,000 - 56,000; Full time

Job summary

OhioHealth is seeking a Scheduling Coordinator to manage daily scheduling for in-patient and out-patient procedures. The role verifies demographics and insurance data and guides patients on check-in and preparation for procedures.

Responsibilities include handling calls, registering patients, coordinating cancellations, and maintaining confidentiality. A high school diploma and two years in healthcare or scheduling are required. Day shift, 40 hours per week.

Qualifications

• High School diploma or GED required.
• 2 years of healthcare setting or scheduling experience.
• Knowledge of medical procedures; basic computer and typing skills.

Responsibilities

• 70% Scheduling functions: handle calls, schedule inpatient/outpatient procedures, collect demographic/insurance data, pre-registration and coordinat e cancellations.
• 20% Customer service: greet patients, direct calls, handle complaints, protect confidentiality.
• 5% Coordinate with physicians, managers and staff to align needs.
• 5% Identify and implement process improvements and participate in meetings and trainings.
• Perform other duties as needed.

Skills

Scheduling

Customer service

Communication

Confidentiality

Typing

Medical terminology

Education

High School or GED

Job description

OhioHealth is seeking a Scheduling Coordinator to manage daily scheduling for in-patient and out-patient procedures. The role verifies demographics and insurance data and guides patients on check-in and preparation for procedures.

Responsibilities include handling calls, registering patients, coordinating cancellations, and maintaining confidentiality. A high school diploma and two years in healthcare or scheduling are required. Day shift, 40 hours per week.