Patient Scheduling Specialist

Great Falls Clinic; Great Falls (MT); On-site; USD 21,000 - 26,000; Full time

Job summary

Great Falls Clinic Hospital seeks a Registration and Scheduling specialist to manage patient appointments by phone or in person, greet visitors, and complete full registrations on site.

You will verify eligibility, collect insurance information and copays, obtain referrals, and route cases to the business office as needed. This on-site role emphasizes accuracy, efficiency, and strong customer service in a teamwork-driven environment.

Qualifications

• High school diploma or equivalent.
• 1.5 years related experience and/or training.
• Insurance knowledge helps in screening and registration tasks.

Responsibilities

• Schedules appointments for patients by telephone or in person in a timely and efficient manner.
• Greets and directs patients, salespeople, and visitors.
• Reviews and updates eligibility, phones, and completes full registration.
• Obtains copies of insurance cards and driver's license.
• Obtains referrals and authorizations.
• Collects all copayments at Time of Service.
• Refer patient to the Business office for past due or pop up accounts.
• Post payments to the correct system and uses the correct credit card machine.
• Works HOLD claims by assigned location on a daily basis.
• Active participation in quality improvement for department efficiency.

Skills

Insurance knowledge

Telephone skills

Computer skills

Medical terminology

Organization & prioritization

Education

High school diploma or equivalent

1.5 years related experience

Job description

Great Falls Clinic Hospital seeks a Registration and Scheduling specialist to manage patient appointments by phone or in person, greet visitors, and complete full registrations on site.

You will verify eligibility, collect insurance information and copays, obtain referrals, and route cases to the business office as needed. This on-site role emphasizes accuracy, efficiency, and strong customer service in a teamwork-driven environment.