Medical Scheduling & Registration Specialist

Great Falls Hospital; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Falls Clinic Hospital is seeking a Registration and Scheduling specialist to support patient intake at our on-site facility in Great Falls, MT. You will schedule appointments, greet patients, verify eligibility, and complete full registrations by phone or in person.

You will obtain insurance information and referrals, collect copayments at the time of service, and post payments accurately. The role emphasizes accuracy, patient service, and teamwork within the department.

Qualifications

• High school diploma or equivalent.
• 1.5 years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Schedules appointments for patients by telephone or in person.
• Greets and directs patients, salespeople, and visitors.
• Reviews and updates eligibility, phones, and completes full registration.
• Obtains copies of insurance cards and driver's license.
• Obtains referrals and authorizations.
• Collects all copayments at Time of Service.
• Post payments to the correct system and uses the correct credit card machine.
• Works HOLD claims by assigned location on daily basis.
• Participates in quality improvement for department efficiency.

Skills

Medical Terminology

Basic telephone skills

Computer skills

Prioritization & organization

Education

High school diploma or equivalent

Job description

Great Falls Clinic Hospital is seeking a Registration and Scheduling specialist to support patient intake at our on-site facility in Great Falls, MT. You will schedule appointments, greet patients, verify eligibility, and complete full registrations by phone or in person.

You will obtain insurance information and referrals, collect copayments at the time of service, and post payments accurately. The role emphasizes accuracy, patient service, and teamwork within the department.