Patient Scheduling Specialist

Four Rivers Community Health Center; Cuba (MO); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Four Rivers Community Health Center in Missouri seeks a nonexempt clerical associate to schedule patient appointments by phone or in person, including after-hours walk-ins. You will use an electronic medical record system, maintain the master schedule, collect demographics and co-pays, ensure HIPAA compliance, and support front desk operations in a busy clinic.

This role requires at least a high school diploma and at least one year of scheduling experience in a medical setting, with strong

Qualifications

• High school diploma is required.
• Minimum one year of experience in appointment scheduling, preferably in a medical/Dental practice setting.
• Familiarity with medical/dental practice scheduling protocols and health insurance knowledge.

Responsibilities

• Schedules appointments for patients by phone or in person, including after-hours/one-day appointments.
• Uses electronic medical record to match clinician availability with patient preferences.
• Maintains master schedule and updates cancellations or additions daily.
• Collects patient demographics and other paperwork as needed.
• Explains financial requirements to patients and collects co-pays; balances cash drawer.

Skills

Effective communication

Multitasking

Customer service

Phone etiquette

Education

High school diploma

Job description

Four Rivers Community Health Center in Missouri seeks a nonexempt clerical associate to schedule patient appointments by phone or in person, including after-hours walk-ins. You will use an electronic medical record system, maintain the master schedule, collect demographics and co-pays, ensure HIPAA compliance, and support front desk operations in a busy clinic.

This role requires at least a high school diploma and at least one year of scheduling experience in a medical setting, with strong