Patient Scheduling Specialist

Baptist Health Bethesda Hospital; Boynton Beach (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Career growth

Health & wellness

Wellness program

Tuition reimbursement

Job summary

Baptist Health Bethesda Hospital in Florida seeks a patient scheduling professional to manage surgical and diagnostic appointments, verify demographic and insurance information, and enter data into scheduling systems. You will greet patients, provide professional customer service, maintain records, and support a high-volume scheduling workflow.

Minimum three years of experience in healthcare or a customer service setting is required; opportunities include tuition reimbursement and ongoing career

Qualifications

• Healthcare and/or customer service experience; surgery experience preferred.
• Working knowledge of Microsoft Office and scheduling systems.
• Medical terminology knowledge.
• Experience with high-volume calls.
• Excellent verbal and written communication.
• Organized, detail-oriented, and able to multi-task.

Responsibilities

• Schedule patient appointments for surgical, diagnostic therapy and other procedures.
• Obtain and verify demographic and insurance information.
• Register patients and enter data into scheduling systems.
• Maintain records and accounts.
• Provide professional customer service and greet patients.

Skills

Healthcare experience

Customer service

Surgery experience

Microsoft Office

Scheduling systems

Medical terminology

High volume calls

Communication skills

Education

High School diploma or equivalent

Tools

Net Access

Centricity

Pathways Scheduling

Chart links

Job description

Baptist Health Bethesda Hospital in Florida seeks a patient scheduling professional to manage surgical and diagnostic appointments, verify demographic and insurance information, and enter data into scheduling systems. You will greet patients, provide professional customer service, maintain records, and support a high-volume scheduling workflow.

Minimum three years of experience in healthcare or a customer service setting is required; opportunities include tuition reimbursement and ongoing career