Patient Access & Scheduling Specialist

Baptist Memorial Health Care; Meridian (MS); On-site; USD 29,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care is seeking a front desk specialist responsible for obtaining accurate demographic, insurance, and clinical information and entering it into the computer system to create new patient accounts and financial records.

You will schedule patients with the appropriate provider across the BMHCC system and perform other duties as assigned, including coordinating patient flow and handling calls while maintaining accurate documentation.

Qualifications

• Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Responsibilities

• Coordination of patient flow by following established scheduling procedures and protocols.
• Handles phone calls for all internal and external customers in to the department.
• Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
• Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
• Completes assigned goals.

Skills

Customer service

Communication

Basic computer skills

Math computation

Education

Medical terminology knowledge

Business/college courses preferred

Tools

EPIC EMR

Job description

Baptist Memorial Health Care is seeking a front desk specialist responsible for obtaining accurate demographic, insurance, and clinical information and entering it into the computer system to create new patient accounts and financial records.

You will schedule patients with the appropriate provider across the BMHCC system and perform other duties as assigned, including coordinating patient flow and handling calls while maintaining accurate documentation.