Patient Access Specialist – Scheduling & Registration

Baptist Health; Miami (FL); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Career growth

Health resources and wellness

Tuition reimbursement

Wellness program to reduce deductible

Job summary

Baptist Health in Miami is seeking a Patient Access professional to manage patient appointment scheduling across diagnostic, surgical, therapy, and physician visits. You will verify demographics and insurance, register patients, and enter data into the scheduling system while meeting quality metrics.

The role emphasizes compassionate customer service to patients, families, and staff in a fast-paced call-center–style environment. Pay ranges from $17.27 to $21.93 per hour, dependent on experience.

Qualifications

• Experience in a call center or high-volume scheduling environment.
• Strong interpersonal and customer service skills.
• Ability to perform basic arithmetic and data entry with attention to detail.

Responsibilities

• Schedule patient appointments across diagnostic, surgical, therapy, and physician visits.
• Verify demographic and insurance information and register patients.
• Enter data into scheduling system and meet quality metrics.
• Provide professional, compassionate service to patients and families.

Skills

Call center experience

Customer service

Typing

Data entry

EMR systems

HIPAA knowledge

Bilingual English/Spanish/Creole

Education

High School Diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Baptist Health in Miami is seeking a Patient Access professional to manage patient appointment scheduling across diagnostic, surgical, therapy, and physician visits. You will verify demographics and insurance, register patients, and enter data into the scheduling system while meeting quality metrics.

The role emphasizes compassionate customer service to patients, families, and staff in a fast-paced call-center–style environment. Pay ranges from $17.27 to $21.93 per hour, dependent on experience.