Patient Scheduling Representative - Family Medicine

Ourlivesmadison; Town of Sun Prairie (WI); Híbrido; USD 27.000 - 33.000; Jornada completa

Descripción de la vacante

UW Health is seeking a Patient Scheduling Representative in Sun Prairie, WI to handle appointment scheduling via multiple channels and support patients and families. The role requires coordinating with clinic staff to ensure timely care while working within a 40-hour work week and a hybrid location in Wisconsin.

Starting pay is $19.59 per hour, with range up to $24.01 per hour. Prior office or customer service experience in healthcare is valued, and additional education is preferred but not

Formación

• No minimum education required
• Six months of office or customer service experience
• Healthcare experience preferred
• Experience scheduling patients preferred
• Experience answering phones and greeting clients preferred

Responsabilidades

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming calls from patients and families to assist with scheduling needs.
• Make outgoing calls to patients to schedule appointments.
• Coordinate with clinic staff to ensure timely care for patients

Conocimientos

Scheduling appointments

Phone support

Customer service

Educación

High School diploma preferred

Associate/Bachelor's degree preferred

Descripción del empleo

Work Schedule:

100% FTE, 40 Hours per week. Shifts scheduled Monday – Friday within the 7:30 am – 5:30 pm time frame. Hours may vary based upon operational needs of the clinic.

Pay:

Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:

No Minimum education required

High School Diploma or equivalent Preferred

Associate’s Degree Bachelor’s Degree in Business Administration, Healthcare, or other related field Preferred

Work Experience:

Minimum – Six (6) months of previous experience in an office or customer service environment.
Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics

– our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Info

• Job Identification53547
• Legal EmployerUniversity of Wisconsin Medical Foundation, Inc.
• Locations 2651 Windsor St, Sun Prairie, WI, 53590, US(Hybrid)
• Job CategoryNon-Clinical Support Staff
• Job FunctionAdministrative-Scheduling-Clerical
• Regular or TemporaryRegular
• FTE1
• Pay Range19.59 – $24.01 / hour