Patient Scheduling & Reminders Specialist

Nationwide Children's Hospital; Westerville (OH); On-site; USD 34,000 - 48,000; Full time

Job summary

Nationwide Children's Hospital is seeking an organized medical scheduling coordinator to manage the patient scheduling process for a busy section and to maintain reminder activity in coordination with scheduling. The role requires 2 years of medical secretary experience and strong customer service skills.

Responsibilities include template creation, conflict resolution, resource coordination, patient reminders, and reporting scheduling activities to stakeholders.

Qualifications

• Two years of medical secretary experience required.
• Excellent customer service and communication skills.
• High School Diploma or equivalent required.

Responsibilities

• Creates templates, identifies conflicts, and schedules patients according to availability and priority.
• Coordinates with relevant parties to ensure resources and pre-registration information are available for scheduled events.
• Sends reminders or directs phone calls to patients to ensure awareness of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

Skills

Customer service

Communication

Education

High School Diploma

Job description

Nationwide Children's Hospital is seeking an organized medical scheduling coordinator to manage the patient scheduling process for a busy section and to maintain reminder activity in coordination with scheduling. The role requires 2 years of medical secretary experience and strong customer service skills.

Responsibilities include template creation, conflict resolution, resource coordination, patient reminders, and reporting scheduling activities to stakeholders.