Patient Scheduling & Access Specialist

Nationwide Children's Hospital; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH seeks a Medical Secretary to manage the patient scheduling process for their section, ensuring appointments are booked efficiently.

You will create templates, resolve scheduling conflicts, coordinate resources, and communicate with patients to confirm reminders. You will also generate reports on scheduling activity.

Requires at least two years of medical secretary experience and a high school diploma, with strong customer service and computer skills.

Qualifications

• Two years of medical secretary experience required.
• High School graduate or equivalent required.
• Excellent customer service skills.

Responsibilities

• Manage entire patient scheduling process for the section.
• Identify conflicts, create templates, and adjust schedules as needed.
• Coordinate with resources and collect pre-registration information.
• Send reminders to patients about upcoming events.
• Generate scheduling activity reports for stakeholders.

Skills

Customer service

Education

High School diploma

Job description

Nationwide Children's Hospital in Columbus, OH seeks a Medical Secretary to manage the patient scheduling process for their section, ensuring appointments are booked efficiently.

You will create templates, resolve scheduling conflicts, coordinate resources, and communicate with patients to confirm reminders. You will also generate reports on scheduling activity.

Requires at least two years of medical secretary experience and a high school diploma, with strong customer service and computer skills.