Medical Receptionist II — Scheduling & Front Desk

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

St. Joseph's Health in Syracuse, NY, is seeking a receptionist to support office operations and deliver efficient patient care within a compassionate health system.

The role involves scheduling, pre-registration, handling phone calls, coordinating with providers and management, collecting co-pays, and safeguarding patient confidentiality while maintaining a welcoming environment. You will work in a fast-paced setting, adapt to changing schedules, and contribute to accurate billing and smooth

Qualifications

• High school diploma required; secretarial training a plus.
• Strong customer service and communication skills.
• Experience handling multiline phones preferred.

Responsibilities

• Promote a healthy work environment
• Schedule appointments on provider schedules
• Review schedules based on provider preference lists and update appropriately
• Collaborate and communicate regularly with management regarding goals, needs/concerns
• Pre-registration
• Reviewing revenue reports to ensure charges are billed appropriately
• Collect co pay/balances due for each patient
• Checking in patients for appointments
• Checking out patients for appointments
• Phone support - Incoming and outgoing phone calls
• Scanning and faxing documentation
• Confirmation phone calls

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma

Secretarial training

Tools

Office software

Multiline phones

Job description

St. Joseph's Health in Syracuse, NY, is seeking a receptionist to support office operations and deliver efficient patient care within a compassionate health system.

The role involves scheduling, pre-registration, handling phone calls, coordinating with providers and management, collecting co-pays, and safeguarding patient confidentiality while maintaining a welcoming environment. You will work in a fast-paced setting, adapt to changing schedules, and contribute to accurate billing and smooth